Revolutionizing Mobile Workforce Management
Automate 90% of utility workflows, damage assessment to construction management. Shaped by front line crews and leadership from major power transmission and distribution operators, ARCOS Mobile Workbench is utility-specific mobile workforce management software that seamlessly manages daily operations and emergency response in one mobile app. It creates a single operational view across your systems of record to improve safety, accelerate restoration and response time, and lower costs.
Empower Crews to Safely Take the Best Next Step
Powering real-time situational awareness, ARCOS Mobile Workbench puts critical details, such as the latest circuit maps, at the fingertips of your field crews for safer operations.
Respond and Restore with Greater Agility
Accelerate Revenue to the Bottom Line
Increase capital project throughput and reduce material losses with a complete digital construction management system spanning pre-construction design change, inventory management, adders and digital redlines, and project closeout. Get to the next job faster and accelerate construction work in progress (CWIP) recovery.
Connect the Field and Back Office to Maximize Wrench Time
Get a complete, real-time street level view of assets, work status, and the location of employees and contractors for a single shared view that enables back office teams and field personnel to see the same thing at the same time, creating new opportunities to optimize resource management and wrench time.
Drive Situational Awareness in the Field
Get a complete, real time street level view of assets and work status, as well as native and mutual aid crew locations to drive operational efficiency, transparency, and safety in the field during routine jobs, long cycle work, and storm events.
Workflows Configured for Results
Mobile Workbench is a field service management platform that stretches across field mobility and back office operations, with discrete solution sets that simplify and accelerate damage assessment and construction. Together, they bring together the best capabilities for both daily maintenance and construction and critical emergency response.
Mobile Workbench White Paper
Discover how our mobile workforce management software can give crews real-time information on customers, assets, hazards, and more.
Additional Work Types You Can Manage in ARCOS Mobile Workbench
- Scheduled Maintenance – Manage and track work for routine updates to field assets and system hardening.
- Vegetation Management – Schedule routine inspection and trimming to protect asset right of way.
- Meter Work and Inspections – Manage daily meter readings and asset inspection.
- Damage by Outside Party – Document and repair accidental third-party damage.
- Equipment Failure – Streamline trouble tickets for failed or abnormal assets impacting service.
- Outage Response – Manage and track damage assessments for customer-reported power outages.
Configured to the Way Electric IOUs, Cooperatives, and Municipal Utilities Work
Connect the Field and Back Office
Bring all of your disconnected systems together through powerful API integrations to power real-time communication between the field and back office.
Match the Right Job and Technician
Automate crew selection and job assignment based on union rules, exceptions and other configurable criteria.
Configurable Service Area Maps
Setup icons and colors in your own company standards to map structural, transport, switchable, and non-switchable assets alongside work and supporting documents.
Bring the Right Tools For the Job
Empower service teams to collaborate around a shared view of the job.
Simplify Hybrid Workforce Management
Blue sky or emergency response, seamlessly manage both employees and contractors, automatically capture time sheets, benchmark crew performance, and reduce paid wait time.
Accelerate Insurance and FEMA Payments
Automatically capture job details and enable crews to attach photos to document Damage by Outside Party claims and FEMA reimbursement.
Trusted by Industry Leaders
From the largest electric and gas utilities in North America to major airlines, Fortune 150 energy companies and more, leaders put their trust in us.
Knowledge is Power
Learn how we are helping companies elevate efficiencies and customer satisfaction with our mobile workforce management tools by reading our case studies and white papers. Or, hear it in the words of our customers by watching our video series.
The Need for Advanced Mobile Workforce Management in the Utilities Sector
Connect With Mobile Workbench Today
Bring all of your disconnected systems together and enable real time communication between the field and back office with mobile workforce management tools today.